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    Some of the companies & brands we work with

    Click the image to open up the publication below in full & see some of our latest case studies

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    Prizes, rewards, dreams & incentives with a feel good factor.

    We help to connect brand to customer & employer to employee by creating meaningful bespoke, targeted prizes, incentives & rewards. Our vision is to help you create inspired ideas which help to make the world a better place.

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    Prizes & Winner Management

    With a feel good factor

    * Worldwide * Travel * Meaningful Experiences * Sporting * Food * Charity * Retreats


    Prizes are usually associated with brand giveaways in the form of competitions and prize draws. And when you've got it spot on, they'll provide a huge incentive for people to buy your product over and above another brand. Prize promotions create stand-out on shelf, online, in print and on air. Prizes can also be offered by businesses to their staff too, incentivising them to work better.


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    Rewards & Incentives

    Positive people are infectious and produce better results



    Reward and recognition programmes including web platforms and apps which we then fill with meaningful experiences and products. Utterly bespoke, utterly unique. We also run the Dream Machine, just ask us for more details.


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    Dream Incentive Trips

    We create incredible, powerful global tailored programmes which align with your brand message and needs.



    We create unique brand and employee travel programmes that align with your mission, messages and needs.  What we'd really love is to make your trip meaningful as well as memorable.  Let's inspire people to deepen their wisdom, wonder, compassion and resilience and use the experiences we create to inspire what they bring to life, work, and relationships amidst the myriad of changes, challenges and opportunities of these turbulent and rapidly shifting times.


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    The Dream Machine

    Attracting & motivating exceptional talent is a game-changer

    As levels of engagement in the workplace have fallen spectacularly and are at their lowest ever, companies are facing a threat to their long term survival and their short term profits. No longer attracting and retaining the best people is a major issue. Our Dream Machine will help you to become a global leader in employee lifestyle design. It's a simple idea. We''ll give you a Dream Machine (this can be real or virtual) and when you hit target (you set whatever type of target you like), we'll pop a dream ball and make someones dream comes true. We believe that if you lead a business with your heart, it will be much stronger, profitable and happier. Ask us for details/a case study if you'd like to explore this simple, yet hugely powerful, idea.

  • PepsiCo Naked Powerful Smoothies Canada Adventure

    We have just arrived home from our wonderful Canada trip and just wanted to say a huge thank you. It all went so smoothly and was so well organised. We really couldn’t have wished for a better holiday. The boys loved it too! Kate Correal & Family

    P&G ASDA Lenor trip to Venice


    Just to say our heartiest thanks for a brilliant time in Venice. The hotel could not have been better situated, literally a road's width away from the bus and train stations. I'm still shaking my head at the price of a rail ticket into Venice Santa Lucia ……. 1 Euro 30 Cents !!! I didn't know such prices still existed. And they gave us a room six floors up so we could see for literally miles. I pondered life as I walked past the spot where I'd slept under the stars all those years ago. I said to Dawn, "a 4* hotel, spending money, fantastic weather, we are so, so lucky".


    This was such a lovely, generous prize. Nowadays it's accepted companies have to be cash conscience. We see so many competitions where the prize is for two nights. Three is a luxury but four nights is a rarity and very, very giving of the promoters. It allowed us to not just see Venice during the day and twice at night, but to travel up to Lido Di Jesolo and bask in the sunshine as well splash about in the Adriatic. Amazing for late October.


    Needless to say I want to thank the promoters and also pass on our gratitude for your own very special efforts in making this such a brilliant getaway. You always answered our queries with amazing punctuality and with such friendliness. We really appreciated the confidence we had in our dealings with you. Thanks you are a real star. Tony and Dawn ASDA Lenor

    PepsiCo Quaker Oats Florida

    We've arrived back in the UK and now at home adjusting . I would like to take this opportunity to thank you for all the hard work you put into this prize holiday for us and to say what a fantastic time we all had. The apartments were wonderful and our room was beyond reproach, geographically placed bang in the centre of all the popular attractions leading to an easy access to all the parks.


    The weather we were expecting (thunder, lightning, windy etc) was basically contained to one or two days and our trip to Kennedy Space Centre was not spoiled at all. It was one of our highlights. It was also nice to see a fellow prize winner and his family from Wales enjoying the day too. To sum up we had the time of our lives with wonderful memories for life made possible by Quaker oats and The happy prize co. We again would like to thank you both very much for making all of this possible for us all.

    Kevin & family

    M&M's LA

    Wow what can I say?! I had the most amazing time in LA. Thank you so so much to everyone for organising this trip of a lifetime. The hotel was gorgeous and right beside Universal. Los Angeles is out of this world and I will be definitely going back. Mr Yellow M&M was at the airport to greet me before my travels too :). Thanks so much again to all of you.


    McVities Round-The-World

    I'm gutted to be home. I want to go back. I've got the travelling bug now!

    Your effort and time and patience was outstanding. I know I'm not the easiest of people to deal with - you did a fantastic job. Emma


    Tropicana Santorini

    "Thank you very much for organising our Santorini trip. We have had a really lovely week and Rose Bay is a superb hotel. It was truly a prize (and holiday) to remember." Pauline

  • Anticipation Experience Memory

    Happiness is often the anticipation of an event

    or experience and a memory of it

    "Ask yourself whether you are happy, and you cease to be so"

    Philosopher - John Stuart Mill


    The meaning behind this quote shows us there is a paradox at the heart of happiness. We are actually hardwired to enjoy the anticipation of a joyous event, and savour the memory. And because of this, we believe it's built upon a three-act structure of anticipation, experience, and memory.


    • First it’s about creating anticipation, which is really strong—both from a psychological standpoint but also the anticipation of the experience. It goes back to our primitive skills of releasing dopamine. It’s our hunting skills. If we didn’t have this sense of anticipation, we would have starved to death a long time ago. Anticipation is extremely powerful. 
    • Then the experience itself is vitally important. You actually remember the high moment. 
    • Once you have a combination of anticipation and experience, the memory of it can remain for an incredibly long time. And during that time you'll speak to many, many people about your experience. Get it right and it lingers on and on. 


    So consider this. When you are working on your next campaign, remember that when you contribute to a person's memories, you have a fan. Perhaps for life....




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    Justine Clement

    Owner, Founder & CEO

    Justine spent the last 15 years helping to set up prize and incentive specialist, Unmissable, and from 2007 became Managing Director. She has always been fascinated by experiences, what makes people feel most alive and what attracts them to certain dreams and ideas. She's been responsible for creating 1000's of bespoke experiences for pretty much every consumer brand you can think of (as well as a fair few B2Bs) and her little black book of insider contacts is testament to her passion for creating the unique. She's also passionate about ways to think and feel better and has spent the last few years also working on The Life Adventure, a wellbeing consultancy that's been busy helping the government and marketing agencies to improve the wellbeing of their people.



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    Jack Hubbard

    Non-Exec Director

    Jack has a bold approach to business, and to looking after the people he works with. He is the founder and CEO of award winning online marketing agency, Propellernet, whose corporate objectives are entirely focussed on enabling employees to achieve their dreams. The better the business performs, the more its employees are helped to embark upon adventures, to travel and to realise their ambitions. Jack knows that keeping people happy and fulfilled isn’t just a way to motivate hard work – it’s a worthwhile end in itself.



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    Myriam Crete O'Carroll


    Driven by positive transformation, Myriam is passionate about creativity and innovation as growth-drivers and catalysts for change. Myriam is inspired by innovators, social entrepreneurs and purpose-led organisations who act to make a difference in the world. Working at the crossroad of innovation, creativity and conscious leadership, she is a brand ambassador and a match-maker, naturally connecting people, ideas & businesses for greater impact.



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    Libby Christie


    Libby spent 10 fun-fuelled years also at prize and incentive specialist, Unmissable, as Head of Sales and Operations helping create a vibrant  and successful team. Currently she is committed to working with  individuals on a one-to-one basis aiding their development in becoming  happy people with a real sense of purpose.



  • Meaningful Experiences

    We create experiences to help you solve big business problems

    Click image to view in full

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  • Content we create

    Through our sister company The Life Adventure

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  • Social Feed

    Industry insight, trends & all-round interestingstuff for you to read

  • Our business, social and environmental commitments

    We're very proud to say that after two years, we finally became B Corp certified in February 2020. This certification provides the platform and the foundations we seek to drive positive change in the prize, reward and incentive industry, as well as the travel industry as a whole. Our mission is to create powerful, meaningful experiences for brands that inspire, educate and connect people to themselves and their environment. We're also committed to donating to charities who are doing exceptional work. Here are two that are very close to our hearts. Learn more about their work and about B Corporations here.

  • Our Impact

    1. We switched to a green energy supplier in June 2018. Our office energy now comes from 100% renewables.

    2. From 2017 we pledged to buy all our office fruit & veg from a local community farm

    3. As an ongoing process we continue to educate ourselves on the science & impact of climate change and how we can limit the impact our company's activities on the planet.

    4. In 2019 we switched to banking with an ethical bank.

    5. From 2018 onwards we pledged to walk, cycle or use public transport whenever possible to attend all our client meetings.

    6. From 2016 onwards we only purchase environmentally-friendly products for cleaning and using in our office.

    7. The flights we offer our clients generate CO2, contributing to climate change, one of the biggest global challenges we face. Working with Climate and Development experts ClimateCare we are supporting projects that cut global carbon emissions and improve people’s lives.

    8. Our mission is to create meaningful experiences for brands that connect people to nature and themselves and teach them about ethics, purpose and passion.


    Send us a brief, ask us a question, ask our advice

    We'd love to hear from you - here are the best ways to get in touch

    Call Justine on +44 7714 333418



    To chat to us about a new brief

    call Justine on

    +44 (0)7714 333418


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    Click here to email us

    You'll find us online from 8am - 6pm Monday - Friday and sometimes at weekends and evenings too


Privacy Policy
This privacy policy sets out how The Happy Prize Company uses and protects any information that you give The Happy Prize Company when you use this website. It complies with the principles of the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003, as amended 2011, as well as the EU General Data Protection Regulation in place from 25th May 2018. This policy explains how we will treat your personal information.

The Happy Prize Company is a limited company incorporated in England and Wales whose registered office is 3rd Floor, Chancery House, St Nicholas Way, Sutton, Surrey, United Kingdom, SM1 1JB and registered number is 09554507.  We hold personal data about our employees, clients, suppliers and other individuals for a variety of business purposes. We are committed to respecting your privacy and to complying with applicable data protection and privacy laws.
This policy applies to all products and services provided by us and sets out how we seek to protect personal data and ensure that staff understand the rules governing their use of personal data to which they have access in the course of their work. In particular, this policy requires staff to ensure that the Information Security Manager be consulted before any significant new data processing activity is initiated to ensure that relevant compliance steps are addressed. 

This Policy should be read in conjunction with our Terms & Conditions of Use, also shown on the footer of this website.

Definitions: Business Purposes

You give us your information either through this website or by any other means or by entering a promotion that we are running. Any and all personal data passed to us by any third party will be treated in accordance with this policy.  We may use your personal data for business purposes that may include the following:

•	To help us conduct running of promotions including prize draws, instant wins, competitions and general winner management including hosting services for promotion winners and terms and conditions
•	Compliance with our legal, regulatory and corporate governance obligations and good practice
•	Gathering information as part of investigations by regulatory bodies or in connection with legal proceedings or requests
•	Ensuring business policies are adhered to (such as policies covering email and internet use)
•	Operational reasons, such as recording transactions, training and quality control, ensuring the confidentiality of commercially sensitive information, security vetting, credit scoring
•	Investigating complaints
•	Checking references, ensuring safe working practices, monitoring and managing staff access to systems and facilities and staff absences, administration and assessments
•	Monitoring staff conduct, disciplinary matters
•	Marketing our business
•	Improving our services through knowledge of what is used and how

Personal Data

This is defined as information relating to identifiable individuals, so entrants to promotions, clients, suppliers, marketing contacts, job applicants, current and former employees, agency, contract and other staff.

The type of personal data we may gather might include: individuals’ contact details, educational background, financial and pay details, details of certificates and diplomas, education and skills, marital status, nationality, job title, and CV.

Sensitive Data

This is defined as personal data about an individual’s racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership (or non-membership), physical or mental health or condition, criminal offences, or related proceedings. Any use of sensitive personal data will be strictly controlled in accordance with this policy.

Application of Policy

This policy applies to all of our staff and we will ensure that they are familiar with this policy and comply with its terms.

We may supplement or amend this policy by additional policies and guidelines from time to time. Any new or modified policy will be circulated to staff before being adopted.

Responsibility for this policy

Our Information Security Manger has overall responsibility for the day-to-day implementation of this policy.

Our procedures

Fair and lawful processing

We will always seek to process personal data fairly and lawfully in accordance with the rights of the individuals’. This generally means that we will not process personal data unless the individual whose details we are processing has consented to this happening.

The processing of all data must be:

•	Necessary to deliver our services and the services that we deliver on behalf of our clients
•	In our legitimate interests and not unduly prejudice the individual’s privacy
•	In most cases this provision will apply to routine business data processing activities.

Sensitive personal data

In most cases where we process sensitive personal data we will require the data subject’s explicit consent to do this unless exceptional circumstances apply or we are required to do this by law (e.g. to comply with legal obligations to ensure health and safety at work). Any such consent will need to clearly identify what the relevant data is, why it is being processed and to whom it will be disclosed.

Accuracy and relevance

We will seek to ensure that any personal data we process is accurate, adequate, relevant and not excessive, given the purpose for which it was obtained. We will not process personal data obtained for one purpose for any unconnected purpose unless the individual concerned has agreed to this or would otherwise reasonably expect this.

Individuals may ask that we correct inaccurate personal data relating to them. If you believe that information is inaccurate you should record the fact that the accuracy of the information is disputed and inform the Information Security Manager.

Your personal data

You must take reasonable steps to ensure that personal data we hold about you is accurate and updated as required. For example, if your personal circumstances change, please inform the Information Security Manger so that they can update your records.

Data security

We keep personal data secure against loss or misuse.  We are committed to protecting the confidentiality of your information and will take all reasonable measures to secure your information, including encryption, third party audits, access controls and security testing.

Where other organisations process personal data as a service on our behalf, our Information Security Manager will establish what, if any, additional specific data security arrangements need to be implemented in contracts with those third party organisations.

Storing data securely

•	In cases when data is stored on printed paper, it will be kept in a secure place where unauthorised personnel cannot access it
•	Printed data will be shredded when it is no longer needed
•	Data stored on a computer will be protected by strong passwords.
•	The Information Security Manager will approve any cloud used to store data
•	Servers containing personal data will be kept in a secure location, away from general office space
•	Data will be regularly backed up in line with the company’s backup procedures
•	Data will never be saved directly to mobile devices such as laptops, tablets or smartphones
•	All servers containing sensitive data will be approved and protected by security software and strong firewall.

Transferring data internationally

There are restrictions on international transfers of personal data. Your personal data will not be transferred anywhere outside the UK without first consulting the Information Security Manager.

Processing data in accordance with the individual’s rights

We will abide by any request from an individual not to use their personal data for direct marketing purposes and notify the Information Security Manager about any such request.

We will not send direct marketing material to anyone electronically (e.g. via email) unless they have given us positive consent to receiving our marketing material and that consent will be recorded and stored.

Joiners will receive training as part of the induction process. Further training will be provided at least every year or whenever there is a substantial change in the law or our policy and procedure.

Training is provided through an in-house seminar on a regular basis.  It will cover:

•	The law relating to data protection
•	Our data protection and related policies and procedures.
Completion of training is compulsory.

Privacy Notice

Being transparent and providing accessible information to individuals about how we will use their personal data is important for us. The following are details on how we collect data and what we will do with it:

What information do we collect?

•	Full name
•	IP address and other data associated with your computer
•	Demographic information eg postcode
•	Additional information provided by you may include:
•	Preferences and reminders
•	Home address
•	Telephone number
•	Mobile phone number
•	Date of birth
•	Job Title
•	Payment and bank account information
•	Automatically generated information created while you use this website may include:
•	Transactional information
•	Clickstream information
•	Cookies
•	Information eg e-codes and cinema codes created as a result of using this website

How is it collected?

We may collect personal data

•	When we meet you in person
•	When we speak to you by telephone
•	When you correspond with us by email
•	When you fill in forms and questionnaires either for us directly or for promotions that we are administering
•	When you visit our website, thehappyprizecompany.com and our online hosting services for hosting promotion terms and conditions and winners’ lists

How will we use it?

We use the information we collect in order to administer promotions and understand your needs and provide you with a better service and in particular for the following purposes:

•	Communicate with you for purposes of a promotion
•	To communicate with you to enable you to access the benefits and services of this website
•	Internal record keeping
•	To improve our products and services; provide relevant offers and fulfil transactions
•	Protect you, provide you with customer service, prevent fraud, operate this website on your behalf and respond to your request
•	To send promotional emails and updates about new products, special offers or other information we may think is of interest to you
•	To contact you for market research purposes, we may contact you by email, phone or mail and we may use the information to customise the website according to your interests
•	To understand the visiting patterns to our online sites. Our Cookie Policy provides further information on this.

Who will your information be shared with?

Your personal data is an important part of our business.  We do not sell your information to third parties.  We will only share your information as set out below and with your express consent or on the basis of being necessary and to fulfil legitimate business purposes.  For example:

•	Payment card information may be shared with payment processors to facilitate card transactions
•	Bank account information may be shared with our bank to facilitate payment into your account
•	Name, address and date of birth may be shared with our travel company, Barrhead Travel to facilitate the booking of travel components such as air travel, transfers, accommodation and experiences.
•	Information may be shared with third parties to fulfil promotions, fulfil transactions including payment information, shipping, prize fulfilment and other personal information may be required to fulfil the transaction. If further consent is required to pass your personal data to third parties, you may be contacted in order to give your positive consent for this purpose
•	Details may be shared with marketing platforms
We may disclose your personal information to third parties in limited circumstances as follows:
•	Where we engage the business services of a third party to provide services directly to us. We will carry out the necessary due diligence on any third party that we use to ensure that they fully comply with data protection regulations. Any third party will be engaged for a specific purpose and they will be strictly prohibited from using your personal data for any other purposes.  If we do share your personal information we will contact you to inform you of the identity of that third party and to gain positive consent to pass your personal data to the third party specified.
•	If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our terms of use on this website and other agreements

How long we retain your data for

We will retain personal data for no longer than is necessary and in any event no longer than one year from the date of last usage.  What is necessary will depend on the circumstances of each case, taking into account the reasons that the personal data was obtained, but will be determined in a manner consistent with our data retention guidelines.

We will also need to take into consideration any regulations that we must fulfil, for example for auditing purposes or for legitimate business purposes and may retain your information after your relationship with us has ended.

Identity and contact details of any Data Controllers 

If you would like a copy of your personal data or would like us to correct any inaccurate information held about you please contact the Information Security Manager on the details shown at the bottom of this privacy policy


We would like to send you information, from time to time about our products and services but will do so on the legitimate interest basis, which you can object to at any time, as detailed below.

How do you access your data?

You have the right to access information held about you. If you would like a copy of your personal data, please contact the Information Security Manager, as detailed below.

You can ask us to correct any inaccurate information held about you by contacting us.


The personal data that we process is subject to active consent by the data subject either by virtue of us fulfilling our role as a Fulfilment Partner of our Clients or by virtue of us being a Data Controller in accordance with our Data Protection Impact Assessment where deemed necessary. This consent can be revoked at any time.

Legitimate Interest

The personal data that we collect and process under the legitimate interest basis is done so in the commercial interest of the business and we will use this basis especially in connection with business growth and our Surveys, Newsletters, Events and other marketing literature.  We will process information in a targeted, proportionate way, which would be reasonably expected for that data and has a minimal privacy impact in accordance with our Legitimate Interest Assessment.  You have an absolute right to object to this processing and if you wish to exercise this right contact the Information Security Manager, at which time we will stop processing your data.

Data portability

Upon request, you will have the right to receive a copy of your data in a structured format. These requests will be processed within one month, provided there is no undue burden and it does not compromise the privacy of other individuals. You may also request that your data is transferred directly to another system. This will be done for free.

Right to be forgotten

You may request that any information held on you is deleted or removed, and any third parties who process or use that data must also comply with the request. An erasure request can only be refused if an exemption applies.

Privacy by design and default

Privacy by design is an approach to projects that promote privacy and data protection compliance from the start. The Information Security Manager will be responsible for conducting any Privacy Impact Assessments and ensuring that all IT projects commence with a privacy plan.

When relevant, and when it does not have a negative impact on the data subject, privacy settings will be set to the most private by default.

Data audit and register

Regular data audits to manage and mitigate risks will inform the data register. This contains information on what data is held, where it is stored, how it is used, who is responsible and any further regulations or retention timescales that may be relevant.

Reporting breaches

All members of staff have an obligation to report actual or potential data protection compliance failures. This allows us to:
•	Investigate the failure and take remedial steps if necessary
•	Maintain a register of compliance failures
•	Notify the Supervisory Authority (SA) of any compliance failures that are material either in their own right or as part of a pattern of failures


Please refer to our Cookie Policy also shown on this website


Although we take every reasonable step to protect the information that you provide, we cannot guarantee the security or accuracy of the information that we gather. Please be assured that all our staff must observe this policy. The Information Security Manager has overall responsibility for this policy. They will monitor it regularly to make sure it is being adhered to.

If you have any questions or concerns about anything in this policy, do not hesitate to contact the Information Security Manager.

Links to other websites

Links on this website may take you to a third party website.  At the point you enter the third party website, the privacy and cookie policy of the third party will apply to any and all information that you provide. It is important to read the third party’s privacy and cookie policy.

Notification of changes to this policy

Our privacy and cookie policy will be reviewed and enhanced from time to time.  Please check our website or contact us for a copy of the current privacy and cookie policy.  If you are not happy with the conditions of a revised privacy and cookie policy you may opt out by contacting us.

Contact Us

Please contact our Information Security Manager at:
Post: The Happy Prize Company, Elgin Villa, 11 Elgin Crescent, Caterham, Surrey, CR3 6ND

Email: hello@thehappyprizeco.com

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